Contact Philips sourcing team

Start with the questions a real appliance factory must answer.

Use this page for RFQs, compliance checks, private-label concepts and product family reviews. The more specific your launch market and category, the faster we can respond with a useful manufacturing route.

01

Engineering intake

Send product category, benchmark model, expected annual volume and target compliance market. A technical reviewer will separate fixed requirements from optional features, then identify which items affect tooling, electronics, safety approval, firmware, packaging or warranty risk. This makes the first conversation useful for both sourcing and quality teams.

02

Commercial response

Our sourcing desk returns MOQ, indicative lead time, sample path, packaging assumptions and the information still needed before quotation can be locked. If the brief is incomplete, Philips will ask for missing details instead of guessing. That keeps pricing, documentation and shipment planning aligned with the actual buyer channel.

03

Working hours

RFQ desk: Monday to Friday, 09:00-18:00 China Standard Time. Urgent shipment or inspection questions should include the purchase order reference. For active projects, include the sample version, target ship date and any recent quality observation so the correct engineer can respond without restarting the review.

Two-column RFQ form

What to include in your message

Describe the exact appliance category, target country, retail channel, estimated annual volume, packaging expectations and any must-have certification. For connected appliances, add app ecosystem, wireless standard and data privacy expectations. For personal care or water treatment products, include material, waterproofing and replacement accessory requirements. These details help Philips respond with a practical path instead of a vague catalog reply. If you are comparing suppliers, attach the decision criteria that matter most: landed cost, acoustic level, heater performance, battery runtime, carton strength, replacement accessory availability or audit evidence. Philips can then return a reply that supports internal supplier comparison instead of a generic sales message.

  • Target launch date and first shipment window
  • Private-label needs: logo, color, carton and instruction language
  • Compliance scope: CE, UL, ETL, GS, RoHS, REACH, ENERGY STAR or local rules
  • Benchmark products or performance targets, including noise, power and warranty expectations